Employee & Labor Relations Manager
PURPOSE
This position manages, develops, and implements a variety of human resource functions, with primary focus on employee and labor relations. This position has functional oversight of labor and employee relations issues, performance management, internal investigations, interprets Association policies and labor contracts, and other ER/LR projects.
ESSENTIAL FUNCTIONS OF THE POSITION
- Administers, manages, and interprets the collective bargaining agreements, letters of agreement, and other labor management documents. Conducts incident investigations, evaluates evidence and facts, and provides support for responses to EEOC complaints, grievances, and arbitrations. Work with legal counsel as appropriate.
- Strategizes and prepares for labor negotiations as a part of the labor management team and provides leadership and advice to all levels of management to promote positive labor relations.
- Manages the Association's Ethics Hotline Program and acts as the ethics officer when required.
- Advise leadership on proper methods of addressing employee concerns, employee disciplinary situations, employee morale, and other supervisory responsibilities. Provide one-on-one and group meeting direction and assistance as needed, to include managerial and supervisory training within the framework of formal and informal training sessions on a continual, as-needed basis.
- Manages the performance evaluation systems, including standards of performance, performance evaluation instruments, a positive coaching focused culture, and guiding leadership on successful use of performance management and coaching techniques.
- Manage and administer the Association's DOT Drug Program and ensure the Association's policies and practices are in line with DOT and NON-DOT testing to include random testing program, reasonable suspicion testing, and other Drug and Alcohol Policy requirements.
- Prepares various employee/labor relations reports for submission to the Board of Directors, the Human Resource Committee, or Executive Staff.
- Manage and administer the Association's employee recognition program to include promotion of award nominations, meeting with Recognition Committee, and scheduling/coordinating company-wide recognition presentations.
- Ensure compliance with federal and state regulations/laws regarding areas of responsibility.
- Provides program management of employee relations programs and personnel policies and procedures.
- Manage and administer service agreements for Human Resource contracts for areas of responsibility.
- Research and prepare reports, studies, manuals, or surveys related to various human resource functions.
- Represent the Association in a positive manner through discretionary involvement in community affairs.
- May handle specific recruitments when operational needs dictate.
- Perform other duties as assigned or as appropriate for this position.
- Promote a safety culture in which safety is a value. This culture is based on joint and individual engagement, ownership and accountability regarding job safety and responsibility to perform work safely and adhere to safe work practices.
- Perform the essential functions of the position in a safe and efficient manner.
The above items are not intended to be all inclusive of the essential functions or requirements of this type of work as they are subject to change based on operating necessity. The employee will also perform other related business duties as assigned by the immediate supervisor and other management personnel.
ESSENTIAL POSITION REQUIREMENTS
Qualified candidates are required to have:
- A relevant bachelor's degree or equivalent relevant experience.
- Five (5) years of directly related progressive work experience in human resources or labor relations.
Preference may be given to candidates with:
- Experience interpreting and administering collective bargaining agreements.
- Experience directing or supervising employees.
- Experience managing non-HR operation functions to include P&L and/or business KPI's.
- Experience negotiating contracts, experience in labor issues (grievance, arbitrations, UC, RC, ULP, etc.)
- A HR certification or able to obtain within six months of hire.
- Experience managing a variety of functions and deadlines.
- Experience handling complex employee relations matters.
- Experience working with Executive Staff
- Educational emphasis in human resource management, business administration or other closely related disciplines.
Qualified candidates must have a valid Alaska driver's license (or ability to obtain as required under State of Alaska regulations) and a driving record which is acceptable and insurable by the Association and the Association's insurance carrier at standard group rates.
KNOWLEDGE, SKILLS AND ABILITIES
- Support a culture of safety excellence through active involvement in safety improvement and promote a sense of shared responsibility for safety.
- Advanced knowledge of human resource practices, programs, and philosophies by using relationship building techniques, initiative, innovation, and creativity.
- Advanced knowledge of human resource management practices, principles, and procedures.
- Knowledge of applicable employment and labor laws/regulations and their application pertaining to affirmative action and equal opportunity programs, FMLA, ERISA, FLSA, ACA, ADA, Workers Compensation, etc., and federal and state laws that govern employer relationships with labor unions.
- Knowledge of basic mathematical concepts such as addition, subtraction, multiplication, division and probability/statistical reference and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Advanced skill in composing policies, procedures, letters, memorandums, and reports.
- Advanced skill in using Microsoft Office (Word, Excel, Power Point, and Outlook).
- Advanced skill in negotiation and persuasion with the ability to assertively influence others to reach agreement.
- Skill in effectively managing projects and contracts.
- Skill in effective, professional verbal and written communication with the ability to work with executive staff, employees, contractors, and the public. Includes professional engagement on both an individual basis and with large groups.
- Skill in interpersonal communication with the ability to establish and maintain effective working relations in a variety of cultural environments.
- Skill and ability to coordinate and collaborate with the work of others, work under tight deadlines and effectively handle multiple concurrent projects and activities.
- Ability to understand and embrace company culture and use in development and application of appropriate human resource programs.
- Ability to work both independently and in a team framework, successfully apply critical thinking skills in a strategic environment, make sound recommendations, and solve problems.
- Ability to maintain complete confidentiality of classified information.
- Ability to logically analyze issues using sound judgment and decision-making methodologies.
- Ability to motivate others to action and encourage growth and development of employees.
- Ability to produce cogent presentations, contracts, and other written documentation as required in the position.
- Ability to read, analyze and interpret complex legal documents.
- Ability to Innovate, create, and develop solutions to assignments.
- Ability to self-motivate improvement based on successes and failures.
- Ability to lead the corrective action and continuous improvement process within areas of responsibility.
- Embrace and embody the Association's Core Values through decisions, actions, attitude, and behavior to directly contribute to the success of the organization.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position; this list is not inclusive of all the physical demands that may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical demand activity percentages:
- Major occurs 60% or more of work time.
- Moderate occurs between 20-60% of work time.
- Minor occurs less than 20% of work time.
Physical demand requirements:
- Ability to understand, read, and carry out written instructions.
- Ability to understand, read, and verify documents electronically, verbally, or hard copy.
- Major amount of handling, finger use, and communicating.
- Moderate amount of sitting, feeling/touch (ex. of documents), eye-hand coordination, and foot-hand-eye coordination.
- Minor amount of standing, walking, lifting/carrying/pushing up to twenty-five (25) pounds, stair climbing, and balancing.
ENVIRONMENTAL CONDITIONS
- The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- This position works primarily in an office setting but will be required to travel to other Association offices and visit various organizations within the Mat-Su and Anchorage area.
- Requires occasional travel outside of Alaska.
- The incumbent must be able to work long hours under stressful conditions if necessary.
EMPLOYMENT STATUS
This position is classified as an exempt, non-represented position; and therefore, is not eligible for overtime compensation. All Association employees are expected to work widely varying amounts of time outside the normal shifts to assist in power restoration or other needs of the Association.
Salary - $92,414 Min DOE
Qualified candidates are required to have:
- A relevant bachelor's degree or equivalent relevant experience.
- Five (5) years of directly related progressive work experience in human resources or labor relations.
Preference may be given to candidates with:
- Experience interpreting and administering collective bargaining agreements.
- Experience directing or supervising employees.
- Experience managing non-HR operation functions to include P&L and/or business KPI's.
- Experience negotiating contracts, experience in labor issues (grievance, arbitrations, UC, RC, ULP, etc.)
- A HR certification or able to obtain within six months of hire.
- Experience managing a variety of functions and deadlines.
- Experience handling complex employee relations matters.
- Experience working with Executive Staff
- Educational emphasis in human resource management, business administration or other closely related disciplines.
Qualified candidates must have a valid Alaska driver's license (or ability to obtain as required under State of Alaska regulations) and a driving record which is acceptable and insurable by the Association and the Association's insurance carrier at standard group rates.