Scientific Computing Specialist #S1881
Scientific Computing Specialist (S1881)
The College of Science and Mathematics (CSM) at James Madison University (JMU) is accepting applications for an Information Technology Specialist II to support the vision of JMU and the CSM Office of the Dean, by providing hardware, specialized software, and technology support to faculty, staff, and students in the Department of Mathematics and Statistics, and to provide guidance and expertise in Cloud-based computing to the College. The Department of Mathematics and Statistics comprises 53 full-time faculty and 2 full-time staff, 24 part-time faculty, 3 large teaching labs, and 4 smaller research and teaching labs.
Duties and Responsibilities:
• Coordinate with JMU central IT services to provide support, maintenance, and problem resolution for specialized software used by faculty and staff in the Department.
• Work with JMU central IT to manage and maintain computers and technology within 3 large teaching labs and 4 smaller labs all running Windows OS.
• Coordinate with JMU central IT services to install and maintain computers of all faculty and staff (both full-time and part-time), the majority of which use Mac OSX, as well as to install and configure specialized software on these computers.
• Support faculty in the use of classroom and departmental educational technologies, coordinating with JMU Classroom Technology Services as appropriate.
• Communicate and coordinate activities with supervisor and IT Specialist peers within CSM, in order to aid in technology planning, coordination, and information exchange across the College and JMU.
• Provide guidance and expertise to CSM in Cloud-based computing.
Qualifications:
• Excellent interpersonal and customer service skills are essential as is the ability to work well with faculty and students, and other IT Specialists.
• Significant knowledge of Apple and Windows computing environments, both hardware and software.
• Significant knowledge of current and emerging technologies, including Cloud-based computing.
• A working proficiency with Linux systems is required, but expertise is not.
• Demonstrated ability to diagnose and resolve computer software problems.
• Ability to learn and adapt quickly.
• Experience in providing service, support, and/or training to others.
• Ability to effectively assimilate and communicate relevant information to facilitate the efficient resolution of and prevention of problems.
• Bachelor's in Information Technology, Computer Science, Systems Administration, Computer Engineering or a related field, or equivalent experience preferred.
Salary is commensurate with experience.
James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.