Danville , VA
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IT Systems Analyst, IT Help Desk Intern

Danville, VA Full-time
Posted on September 8, 2019

City of Danville
Information Technology Department

IT Systems Analyst

The Information Technology Department is seeking an IT Systems Analyst to support and administer software solutions for City Departments; Performs routine tasks such as unlocking user accounts, and resetting passwords, and adding new user accounts; Writes customized reports; Installs and upgrades systems; Performs service desk support by providing the initial evaluation on tickets and requests; Assists senior level staff with system upgrades, updates, and deploying new applications solutions; Associate's degree in computer science or related field with some relevant experience; Valid driver's license required; Starting

Salary Range: $42,434.00 -$50,000/ DOQ.

IT Help Desk Intern

The Information Technology Department is seeking an IT Help Desk Intern to assist with calls and assignment of tickets, initial analysis and monitoring the ticket status; Assists with gathering statistical
information and updating reports; Helps analyze the statistical information and the assessment of any anomalies. Hourly rate: $12.00. Must be currently enrolled in a degree program and be in good
academic standing.

Equal Opportunity Employer